Paul Welty On work, being, and staying human

Bookmark: Knowledge workers are leaning on generative AI as their workloads mount

In a revealing piece from Wrike, it’s clear that American workers are buckling under increasing workloads, with some roles ballooning by nearly 46% due to layoffs and added responsibilities. The article sheds light on how many are turning to generative AI as their lifeline, adopting tools like ChatGPT to reclaim precious hours lost to inefficiencies. Yet, a startling disconnect remains, as a mere 31% of companies have established any AI strategy. It’s a must-read for anyone interested in how tech is reshaping the modern workplace.

A notable quote from the article is: “The solution for many workers to help them cope is in adopting AI tools. This has led to the rise of BYOAI, aka bring your own AI to work.”

Knowledge workers are leaning on generative AI as their workloads mount


Featured writing

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AI as Coach: Transforming Professional and Continuing Education

In continuing education, learning doesn’t end when the course is completed. Professionals, executives, and lifelong learners often require months of follow-up, guidance, and reinforcement to fully integrate new knowledge into their work and personal lives. Traditionally, human coaches have filled this role—whether in leadership development, career advancement, corporate training, or personal growth. However, the cost and accessibility of one-on-one coaching remain significant barriers. AI-driven coaching has the potential to bridge this gap, providing continuous, personalized support at scale.

Books

The Work of Being (in progress)

A book on AI, judgment, and staying human at work.

The Practice of Work (in progress)

Practical essays on how work actually gets done.

Recent writing

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I read this and couldn't agree more: human skills are the linchpin in the age of AI. The article argues that while AI can automate tasks, it can't replicate empathy or the nuance of genuine human interaction. This isn't just about keeping jobs. It's about enhancing them. Empathy and leadership are not replaceable attributes; they are the catalysts for AI's true potential. Imagine a world where technology supports human connection rather than replaces it. Are we ready to embrace that vision, or will we let machines lead the way? Let's ensure the future remains human-centered.

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Imagine a marketer who single-handedly rebuilt his company's entire demand-generation engine in just six weeks using a stack of AI tools. Historically, this task would have required a small team, including a copywriter, designer, analyst, and marketing ops person. Yet, here we have a solo operator outpacing what a team of specialists used to achieve. The secret? It's not about exceptional talent; it's about the structural advantages AI tools unlock.

Notes and related thinking