Bookmark: How AI Agents Are Transforming The Future Of Sales
In Rush Shanani’s insightful exploration of AI in sales, he highlights how AI-powered systems are reshaping the landscape by enabling personalized customer engagement at scale. I find his argument for specialized AI tools compelling; they offer precise task excellence and a deep understanding of user intent. This shift not only amplifies human talent but also marks a transformative moment for sales strategy.
“The next wave of AI won’t be about who has the most sophisticated agents. It’ll be about who has the deepest understanding of user intent and the most precisely crafted tools for each job.” This quote encapsulates the article’s core argument about the future of AI in sales focusing on specialization and precision in addressing specific tasks and understanding customer needs.
Featured writing
When your brilliant idea meets organizational reality: a survival guide
Is your cutting-edge AI strategy being derailed by organizational inertia? Discover how to navigate the chasm between visionary ideas and entrenched corporate realities.
Server-Side Dashboard Architecture: Why Moving Data Fetching Off the Browser Changes Everything
How choosing server-side rendering solved security, CORS, and credential management problems I didn't know I had.
AI as Coach: Transforming Professional and Continuing Education
In continuing education, learning doesn’t end when the course is completed. Professionals, executives, and lifelong learners often require months of follow-up, guidance, and reinforcement to fully integrate new knowledge into their work and personal lives. Traditionally, human coaches have filled this role—whether in leadership development, career advancement, corporate training, or personal growth. However, the cost and accessibility of one-on-one coaching remain significant barriers. AI-driven coaching has the potential to bridge this gap, providing continuous, personalized support at scale.
Books
The Work of Being (in progress)
A book on AI, judgment, and staying human at work.
The Practice of Work (in progress)
Practical essays on how work actually gets done.
Recent writing
Influence in the AI Era: Why Human Skills Still Matter
I read this and couldn't agree more: human skills are the linchpin in the age of AI. The article argues that while AI can automate tasks, it can't replicate empathy or the nuance of genuine human interaction. This isn't just about keeping jobs. It's about enhancing them. Empathy and leadership are not replaceable attributes; they are the catalysts for AI's true potential. Imagine a world where technology supports human connection rather than replaces it. Are we ready to embrace that vision, or will we let machines lead the way? Let's ensure the future remains human-centered.
Is Automation the Key to Organizational Resilience?
Automation as the backbone of resilience? This article argues it's essential, but let's not forget the human element. While automating routine tasks can indeed free up resources, it's the strategic deployment of human creativity that drives true innovation. Think of automation as the scaffolding, not the structure. The author claims automation transforms efficiency, yet the real transformation happens when we align technology with human insight. So, are we building resilience or just a faster treadmill? Let's ensure our focus remains on enriching human potential, not just replacing it.
The one-person company advantage: why coordination overhead is the new competitive liability
Imagine a marketer who single-handedly rebuilt his company's entire demand-generation engine in just six weeks using a stack of AI tools. Historically, this task would have required a small team, including a copywriter, designer, analyst, and marketing ops person. Yet, here we have a solo operator outpacing what a team of specialists used to achieve. The secret? It's not about exceptional talent; it's about the structural advantages AI tools unlock.