Bookmark: Do recent college grads need workplace etiquette training?
Explore why 81% of managers advocate for workplace etiquette training for recent grads, focusing on skills like conflict resolution and teamwork.
I recently came across an interesting article from Intelligent.com revealing how 81% of managers see the need for workplace etiquette training for recent grads. They highlight weaknesses in areas like feedback and cellphone etiquette. It’s fascinating to see companies focusing on professionalism through training that covers conflict resolution and teamwork. As someone who values skill-building, these insights resonate deeply with me.
“The top topics and skills covered in workplace etiquette training programs are conflict resolution, diversity and inclusion, and collaboration and teamwork.”
Why customer tools are organized wrong
This article reveals a fundamental flaw in how customer support tools are designed—organizing by interaction type instead of by customer—and explains why this fragmentation wastes time and obscures the full picture you need to help users effectively.
Infrastructure shapes thought
The tools you build determine what kinds of thinking become possible. On infrastructure, friction, and building deliberately for thought rather than just throughput.
Server-side dashboard architecture: Why moving data fetching off the browser changes everything
How choosing server-side rendering solved security, CORS, and credential management problems I didn't know I had.
The work of being available now
A book on AI, judgment, and staying human at work.
The practice of work in progress
Practical essays on how work actually gets done.
Universities missed the window to own AI literacy
In 2023 the question of who would own AI literacy was wide open. Universities spent two years forming committees while everyone else claimed the territory. Then a federal agency published the guidance higher education should have written.
Dev reflection - February 22, 2026
I want to talk about what happens when the thing you built to help you work starts working faster than you can think.
Dev reflection - February 21, 2026
I want to talk about invisible problems. Not the kind you ignore — the kind you literally cannot see until you change how you're looking.
Article analysis: We need to talk about the emotional weight of work
Explore the emotional weight of work and discover strategies to manage procrastination, boost productivity, and foster personal fulfillment.
Bookmark: Gen z workers think showing up 10 minutes late to work is as good as being on time
Explore the clash between Baby Boomers and Gen Z over punctuality in the workplace, revealing how attitudes towards time impact productivity and collaboration.
Article analysis: 9 surprisingly simple ways to get people to respond to your email
Boost your email response rates with 9 simple strategies, including effective subject lines and concise messaging, to engage your audience effectively.