AI assistants augment human productivity in workplace.
Discover how AI assistants enhance workplace productivity while navigating the potential future of automation and its impact on jobs.
The key insights from this article are that AI is currently being used to augment human productivity in the workplace, but it is not yet capable of fully automating complex jobs. There is potential for AI to become more sophisticated and replace office workers in the future, but it is uncertain whether the AI-infused workplace will be utopian or dystopian. Businesses, policymakers, regulators, and society need to navigate these changes thoughtfully and responsibly to maximize the benefits of AI while minimizing potential downsides.
Original article: The AI workforce: Coming soon to an office near you
Why customer tools are organized wrong
This article reveals a fundamental flaw in how customer support tools are designed—organizing by interaction type instead of by customer—and explains why this fragmentation wastes time and obscures the full picture you need to help users effectively.
Infrastructure shapes thought
The tools you build determine what kinds of thinking become possible. On infrastructure, friction, and building deliberately for thought rather than just throughput.
Server-side dashboard architecture: Why moving data fetching off the browser changes everything
How choosing server-side rendering solved security, CORS, and credential management problems I didn't know I had.
The work of being available now
A book on AI, judgment, and staying human at work.
The practice of work in progress
Practical essays on how work actually gets done.
The second project problem
Your system works. Then you try it somewhere else and it falls apart. The gap between 'works here' and 'works anywhere' is where most automation dies — and most organizations never look.
The smartest code you'll ever delete
The most dangerous kind of waste isn't the thing that doesn't work. It's the thing that works beautifully and shouldn't exist.
The first real user breaks everything
Your product works until someone actually uses it. The gap between 'works in dev' and 'works for a person' is where most systems fail — and most organizations avoid looking.
Jasper is a useful tool for developing employee training.
Transform employee training with Jasper by aligning programs to business goals, engaging diverse learning styles, and using innovative methods for success.
The IMF warns about AI’s impact on inequality
IMF warns AI could deepen global inequality, urging policymakers to implement safety nets and retraining programs to protect vulnerable workers.
It’s going to take a century for artifical intelligence to be able to perform most human jobs. But there are going to be some key developments during the next decade.
Explore how AI will transform jobs in the next decade, from enhancing security to automating coding, reshaping the future of work.