Paul Welty, PhD AI, WORK, AND STAYING HUMAN

9 Reasons Nobody Pays Attention to Your Content (You Need to Hear This)

Discover why your content is overlooked and learn essential strategies to capture attention and boost engagement effectively.

Everyone wants to know how to succeed online. That’s the big question….

Read full article at the publisher’s site: https://hackernoon.com/9-reasons-nobody-pays-attention-to-your-content-you-need-to-hear-this-77bbcd01faa0


Featured writing

Why customer tools are organized wrong

This article reveals a fundamental flaw in how customer support tools are designed—organizing by interaction type instead of by customer—and explains why this fragmentation wastes time and obscures the full picture you need to help users effectively.

Infrastructure shapes thought

The tools you build determine what kinds of thinking become possible. On infrastructure, friction, and building deliberately for thought rather than just throughput.

Server-Side Dashboard Architecture: Why Moving Data Fetching Off the Browser Changes Everything

How choosing server-side rendering solved security, CORS, and credential management problems I didn't know I had.

Books

The Work of Being (in progress)

A book on AI, judgment, and staying human at work.

The Practice of Work (in progress)

Practical essays on how work actually gets done.

Recent writing

Dev reflection - February 05, 2026

I want to talk about something I keep running into: the moment when you realize the outside of something no longer matches the inside. And what that actually costs.

Dev reflection - February 04, 2026

I've been thinking about the gap between 'it works' and 'you can use it.' These aren't the same thing, and the distance between them is where most organizational dysfunction lives.

We always panic about new tools (and we're always wrong)

Every time a new tool emerges for making or manipulating symbols, we panic. The pattern is so consistent it's almost embarrassing. Here's what happened each time.